Effective Date: January 10, 2025

Overview

At The Grayer Firm, we are committed to safeguarding your personal information with the highest standards of security and transparency. 

This Privacy Policy outlines how we collect, use, and protect your information, including specific practices for SMS communications in compliance with industry regulations. 

 

Information We Collect

We collect personal information that you provide directly to us when you: 
    • Visit our website
    • Register for our services or subscribe to updates
    • Opt-in to receive SMS communications.
    • Contact us with inquiries or feedback.
The types of information collected may include: 
  • Name, email address, phone number, and mailing address. 
  • Consent preferences for SMS, email, and other communications.
  • Any additional information you choose to provide. 
 

How We Use Your Information 

We use your personal information to: 
  • Deliver the services you request, including web development, branding, credit repair, and financial and legal services. For these, we send SMS updates and notifications.
  • Send important communications, such as confirmations, reminders, or changes to terms and policies.
  • Enhance your experience on our website and improve our services.
  • Ensure compliance with applicable laws and regulatory requirements. 

The Grayer Firm SMS Terms Of Service

By opting into SMS from a web form, you agree to receive SMS messages from The Grayer Firm. This includes SMS messages for appointment scheduling, appointment reminders, order updates, account notifications, billing notifications, and other important service-related messages. Message frequency varies. Message and data rates may apply. See our Privacy Policy at https://www.thegrayerfirm.com/privacy-policy/. Reply HELP for assistance or visit https://www.thegrayerfirm.com. Reply STOP to any message to opt out.
 

How We Obtain Consent 

We obtain your explicit consent to receive SMS messages through: 
  1. A dedicated opt-in checkbox during registration or sign-up.
  2. Clear, unbundled language specific to SMS communications (e.g., “I consent to receive SMS messages from The Grayer Firm.”).
  3. Transparent descriptions of the purpose of SMS communications.

 

Information Sharing 

We do not share your personal information with third parties for marketing or promotional purposes. Your information may only be shared when necessary to: 
  • Fulfill legal obligations or respond to lawful requests.
  • Protect the rights, property, or safety of The Grayer Firm or its users.
  • Enable essential service providers (e.g., SMS platforms) to deliver messages on our behalf, under strict confidentiality agreements. 
Data Security 
We implement robust security measures to protect your personal  information, including encryption, secure servers, and regular audits. 
However, no system is completely secure, and we encourage you to report any suspected breaches immediately. 
 

 Cookies and Tracking Technologies 

We use cookies and similar technologies to:
  • Analyze website traffic and user behavior.
  • Enhance your browsing experience by remembering preferences.
  • Deliver personalized content and advertisements. 
You can manage cookie preferences through your browser settings. 
 

Your Rights 

You have the following rights regarding your personal information:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request updates to incorrect or incomplete information.
  • Deletion: Request the removal of your data, subject to legal or contractual obligations.
  • Communication Preferences: Opt-out of SMS, email, or other communication methods. 
To exercise these rights, please contact us using the details below. 
 

Contact Us 

For questions or concerns about this Privacy Policy, please contact: 
The Grayer Firm
  • Email: info@thegrayerfirm.com
  • TOLL-FREE: (888) 652-5129
  • FAX: (888) 652-5117 
If you have specific concerns about SMS communications, please include “SMS Privacy” in your message subject line.  
 

Changes to This Policy 

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with the effective date clearly indicated. 
 

Conclusion 

Your trust is essential to us. At The Grayer Firm, we are dedicated to transparency and the responsible handling of your personal information, ensuring compliance with the latest regulations for SMS and other communications.